Online Reservation Software

How Agent-Key works...

Agent-Key travel portal reservation software is designed for travel portal websites and inbound tour operators selling accommodation over the Internet. The concept is that guests pay you, the travel website operator, either a deposit or the full amount due. If you wish guests to pay hotels and other accommodation-providers direct, please refer to our Portalkey reservation software product.

With Agent-Key reservations software, guests:

	visit your website and explore your property information pages
	explore the accommodation choices on your website, using Agent-Key's 'Search Availability Form' or referring to your own website pages
	find their preferred accommodation and click 'Book Now' (or 'Check Availiability', or similar) to link into the Agent-Key system
	check if accommodation is available at their chosen property for their required dates, and then select their preferred room type and rate
	enter their credit card details onto the Agent-Key secure server (or directly onto your bank server)
	receive instant confirmation of their reservation, and an auto-generated email from you (the Agent-Key user) thanking them for booking

Each time a guest confirms a reservation, you receive an auto-generated email from the guest summarising the booking details. An email voucher can also be auto-generated to the property which the guest has booked, confirming the reservation from your room allocation.

Agent-Key 'back office' features:

	a facility to view all 'your' different hotels/properties through one screen - 24 hour access to your room rates and availability at unlimited hotels in unlimited destinations
	an optional link for properties to update their own room availability
	password-protected access to guest credit card details through our Agent-Key secure server
	very easy-to-follow screens
	a facility to view and manage reservations at all properties, and to update booking and payment status when required
	quick links into Agent-Key to enter reservations made by telephone/fax/email
	password-protected wholesale contract rates for your Wholesale Clients / Agents
	a facility to export guest email addresses for future mailshots
	traffic reports indicating how many guests have checked availability and made reservations
	an option to auto-generate emails from you (the Agent-Key user) to the property which the guest has booked
	useful help screens

	Can Agent-Key match my website design?
	Yes! Please refer to Sign Up for details.

	Does Agent-Key offer a central reservations facility?
	Yes! Call Center staff can use Agent-Key to check availability and accept telephone reservations.

	How do guests give me their credit card details?
	Guests enter credit card details onto the Agent-Key secure server. You receive an auto-email when a guest books, inviting you to retrieve details from our password-protected secure server. You can then charge a deposit to the guest credit card, as required. We can also link Agent-Key to payment gateways for real-time credit card clearance... read more...

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