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How Agent-Key handles credit card details...
Our 'standard' system, included in our Agent-Key prices, works as follows:
- When confirming a reservation, guests enter credit card details onto our Agent-Key secure server.
- After confirmation, an email is auto-sent to your company inviting you to retrieve and print credit card details from our secure server, using your password-protected links.
- You then have the choice of:
either (a) holding credit card details on file for use in the event of cancellation/no show;
or (b) clearing a credit card payment 'manually' through your merchant account provider;
You can state your booking conditions clearly in your Cancellation Policy which guests view whilst confirming reservations on Agent-Key.
For security reasons and in line with international legislation, credit card details are only stored on our secure server for a maximum of 7 days.
For an additional fee, we can link our software into your chosen payment gateway (e.g. Verisign Payflow Pro, Protx, or a local bank's own credit card clearing system). This would allow guest payments to be cleared in real-time, directly into your credit card or bank account. We charge a one-time fee of US$250 to connect to a payment gateway with which we have previously interfaced. If you choose a payment gateway which we have not worked with before, our fee will be FROM US$1,000.
The type of payment gateway required is a fully integrated online payment processing solution. This allows our Agent-Key.com secure server to communicate silently (or transparently) with the transaction processing engine. In some countries, this type of 'direct' payment gateway is referred to as an Application Program Interface (API) or an Advanced Integration Method. These are commonly used for shopping cart type transactions. Please contact us for more details. |
